An entrance lined with yellow transit kiosks will come into sight when you step out of the Istanbul airport shuttle bus. Down the stairway to any metro station, the same type of infokiosks are always on, ready to assist. Being a crucial part of Turkey’s largest public transportation, these self-service kiosks process hundreds of thousands of ticket transactions for Istanbul on the daily basis. Serving a city with a population more than 15 million, the self-serving machines offer the same uniform yet intuitive experience, from metro card selling, ticket printing, to returning the changes, quick and efficient. NEXCOM is proudly to be the solution provider, enabling every engagement, click or draw, to be smooth and effortless as it is intended.
Ticket sales procedures through manual counters were an obvious bottleneck during the rush hours, and long ques have plagued metro services for years. The operator thus held a high hope for the revamp to the ticketing system could help relieve the congestion in busy moments, without the need to reinforce for specific shifts.
The NEXCOM NDiS B535 then came fully-geared to the rescue. The ruggedized appliance easily withstood the hustle and bustle of a semi-outdoor environment. The 6th Gen Intel® Core™ processor, coupled with a fanless design, a rare blend for a system of its size, proved significant performance along with reliable output throughout long hours of operation. The fanless design of the infokiosk also meant a huge advantage in maintenance for minimal clogging at the air vent, which contributed a majority of downtime for fanned systems, according to statistics. A rich set of I/O made connections to peripherals breeze for the integrator, from cash acceptor and dispenser, card reader, all the way to ticket printers on a single platform. The self-service kiosks delivered a pleasant purchasing experience for passengers: quick, intuitive and streamlined.
The new ticketing system brought the long awaited efficiency back to the old city. A blend of robust design, outstanding reliability, ease of maintenance, and comprehensive connectivity, the NDiS B535 makes an economical choice for the metro operator, while winning over the hearts of commuters and visitors as well. Also sharing the same winning combinations, every NDiS box PC meets a high standard of custom peripheral integration and is about to extend the flexibility to more services around the globe. At NEXCOM, delivering satisfying results in cost-effectiveness with building partners has been and will always be our first priority.